Wickey

Wickey logo

The Climbing Frame Factory

Free delivery from £50.00*


Payment

Payment methods

To make paying for your order as easy as possible, we offer you a selection of the most common payment methods in our shop:

PayPal
Credit card
Pre-payment by bank transfer
ApplePay

Attention! The invoice amount for your order is converted into euros. If paying by credit card or Paypal, the daily exchange rate is used for the conversion. Fixed exchange rate (0,89 £/€), deviation from current exchange rate may occur. Feel free to contact us if you have any questions.

Further information regarding our payment methods can be found here: Payment methods

Your credit card will be charged as soon as the order has been placed. Please always note the billing types that your credit card is subject to.

Please make sure that you choose the correct payment method before ordering. Unfortunately, it is not possible to change the payment method at short notice.

Payment process (bank details)

Our bank details are the following:

Payee: Wickey GmbH & Co. KG
Bank: KSK Heinsberg
IBAN: DE 38 3125 1220 1400 0913 91
BIC/SWIFT: WELADED1ERK

Please make sure that you enter your order number as the reason for payment, so that we can match your payment to your order. As soon as we have received and booked your payment, you will receive an e-mail from us confirming receipt of payment.

Payment due in Pound.

True to the motto 'safety first', your safety is very important to us and our payment partners. To ensure smooth payment processing, we work exclusively with established payment experts who adhere to the highest security standards and use advanced fraud prevention systems.

Invoice

The invoice for your order will be sent to you by email after your payment has been registered in our system.

You can, of course, receive the invoice in the name of your company. Please simply fill in the additional 'Company' and 'VAT ID' fields at the checkout.

VAT will not be stated as a separate invoice item. The invoice does, however, state that the total amount includes VAT.

Vouchers/discounts

At the moment it is not possible to purchase gift vouchers from us - but who knows, this might change in the future!

It's worth keeping your eyes open: We have great discount campaigns on a regular basis, with which we would like to surprise you over and over again.

We will be happy to receive your cooperation request. Please send us an e-mail with all details to [email protected] and we will get back to you as soon as possible.